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Deluxe Payroll Review 2022 – Top 10 Payroll Services

Payroll management is a time-consuming operation in any business setup that needs to be properly addressed to maintain healthy operations. Deluxe Payroll offers payroll management solutions to small and medium-sized businesses. The company is packed with many payroll solution features and tools that can fit it with businesses of any size.

The company has included enhanced security features and protocols that ensure the payroll data and information of any business entrusted to them is safe and free from breaches. The software provides digital solutions through paperless cloud-based operations. The company is keen to automate the user software’s user experience features like payroll management and tax compliance.

The software includes HR services like employee management, hiring, and self-service onboarding. The system generates payroll reports that employees and employers can download and print. The company was keen to develop software with an intuitive interface and a gentle learning curve. Users can efficiently operate and interact with the features without sophisticated knowledge or skills.

The software is among the payroll management software that offers affordable plan prices and flexible payment options. Here is a detailed breakdown of the software’s offerings, including its plans and prices.

The Verdict
Deluxe Payroll Deluxe Payroll

Deluxe payroll software is a perfect option for small to medium-sized businesses. The software has gained much reputation in the market thanks to its plan features that are competitive and intuitive.

The software is full service and can meet various business employee and payroll management needs. The company has built an easy-to-use dashboard that allows users to manage most of the operations seamlessly with no required coding or software management knowledge.

The software can allow automated tax filing and payroll deduction calculations, among HR management features. The software allows a wide range of integrations from third-party software to ensure user needs are fully met. The company's ingenious idea of adding a mobile application provides the perfect solution to remotely carry out operations using mobile devices that run on iOS and Android.

The company needs to improve its customer support team to ensure timely responses to complaints and concerns. Despite their sluggishness in response, the customer support team has a dedicated and professional staff that can attend to any customer's need to satisfaction. Thanks to its affordable price, the company can keep top of the list of best payroll and HR management software solutions in the market.

  • Multiple Payment Options
  • The company offers three main tiers/plans for all business sizes: Lite, Blended, and All-Service. The prices of the company's plans are affordable and flexible, and users can upgrade anytime. Flexibility in pricing is attributed to the varying payment choices in each plan.
  • Business managers and HR teams can pay employees using paper checks, pay cards, or a two-day direct deposit. In addition, users can customize the software and synchronize pay cycles to create a fluid payment system.
  • Security
  • The company ensures that its software is well-protected to keep the payroll data of user companies safe. Companies/businesses that use this software have entrusted their confidential payroll data to the company. The off-site payroll calculation greatly reduces data breach risk by allowing the storage of payroll data and information in an off-site location, away from company computers.
  • Support
  • The company has established a software that contains the rightful features and t
  • Mobile App
  • The company has a mobile app that allows the software to run on iOS and Android devices. However, the mobile app has its downsides to note. The mobile devices have a smaller screen, making it difficult for the company to incorporate all its amazing features into the mobile application.
  • The company chose to keep the intuitive and user-friendly interface at the expense of some minor HR features. Nonetheless, the minor setback about the mobile app and its emitted HR features are not enough to taint the software's amazing experience and capabilities.
  • Other setbacks to expect from this company's software include:
  • Lack of a free trial for the plans.
  • Varying price schemes and add-on charges.
  • The software lacks customization capabilities.

About Company

In 2016, Deluxe purchased Plaice Payroll and increased its features to help customers get HR-focused options. Before, the company had a unilateral focus on providing software that touched on payment processing, marketing, and business operations. The company offers all-in-one solutions to businesses that seek payroll management features and HR management operations.

However, it is worth noting that the company’s payroll management software is not that competitive in the market. The software’s plan pricing does not match the payroll management features it provides. This is because other payroll management software companies in the market offer more features for a similar price.

This company’s software will require users to add some add-on features for one to get a comprehensive package, unlike other leading software like Gusto. Some of the add-ons you’ll be required to purchase include the benefits administration feature.

The software has an easy-to-set-up process and a user-friendly interface. However, the software limits users by offering a limited customization capability. Instead, it allows for integration with many other third-party software. To get comprehensive HR solutions features, users must subscribe to the expensive packages or incorporate multiple add-ons.


The company has been in the industry long enough to earn a good reputation. The company constantly updates its software, ensuring that they include more features to serve its users to full capacity. Companies’ can immensely benefit from adopting the full HR and payroll services the software offers, thanks to its easy-to-use and intuitive dashboard.

The software is packed with appropriate features that include:

  1. Payroll

The payroll feature is one of the main offerings of the software. The software’s ability to offer full-service payroll makes it even more appealing. Clients can rely on this software to carry on their behalf all the payroll aspects of their company/ business. Clients need not worry about performing the tiring payroll processing exercise every month. The intuitive software can do all that with just a few settings.

The software’s easy-to-use interface allows users to easily input settings that allow it to perform payroll functions automatically. The automated functions include benefits enrolment deductions, W-4 withholdings, and onboarding services. The user can also set automatic payroll deposits into employees’ accounts.

The software not only performs automated payroll operations. Clients can also track reports generated by the software on its online platform. Employers and employees can track their payments reports keeping track of their spending, deductions, and fillings. The software can also perform pay-check calculations and time tracking. Meaning it can perform regular wages and time-off calculation operations.

  1. Hiring And On Boarding

The software’s hiring and onboarding feature is another big offering to note. The feature provides automated hiring services. The software can perform all these operations digitally, from advertisement to interviews to hiring stages. Company/ business managers can use the software to conduct a seamless hiring process.

The software has an easy-text-to-apply tool that handles the application process and an automated onboarding self-service tool to make recruitments. The feature provides a digital hiring process free of paperwork, increasing efficiency.

  1. Benefits Administration

The software also provides HR solution features through an automated system. The software can be customized to include functions like benefits offered by companies/ businesses. Using this feature, HRs can send online enrolment notifications advertising the benefits they offer in their company/ business.

Businesses are allowed to include all the benefits they work with into the software and allow it to automatically incorporate them into their platform.

  1. Mobile App And Time Tracking

The software is mainly browser-based and includes no desktop version. However, the company has introduced a mobile application that runs on iOS and Android devices. This mobile app runs time tracking features.

The time tracking feature allows clients to use their phones to remotely track time and adjust employees’ shift schedules. One can also manage their earnings and time off using the phone application.

The mobile app can allow managers to receive reports and analytics remotely.

  1. Tax Compliance

The software allows users to maintain tax compliance. At the end of each financial year, the software automatically provides payroll tax filing services. The tax filing services are offered all through the county.

The software also provides constant updates on labor and state/local tax laws to ensure the company/ business remains fully tax compliant.

  1. Pay-Outs

The software pay-out features enable a paper-free digital payment plan and allow direct deposits into employees’ accounts. The software eliminates the human error of making late deposits or wrong deposits. The software automatically makes the payments on the stated date and in the correct employees’ accounts.

The software also covers employees who wish to use the physical payment methods of paper checks and pay cards. Individuals can visit the software’s self-service portal, where they can access their list of deductions, wages, and taxes.

  1. Integration Services

The software offers endless software integration possibilities. There are very many third-party integrations that are compatible with this software, making the choosing process overwhelming.

The software can be integrated with accounting software like Peachtree, Quicken, and QuickBooks. Other sign-on services included are Microsoft, G-Suite, LinkedIn, and Slack. Clients who wish to make integrations to the software to match their business are advised to seek the guidance of a company’s representative.

  1. Customer Support Services

The company’s customer support team offers services between 9 AM and 5 PM Central Standard Time on weekdays. Customers can reach the support team using a toll-free number or an email.

The downside is that the company does not react to raised issues immediately. Clients are instead allowed to schedule a meeting to resolve their issues later. The customer support team takes an entire day to respond to a complaint email unless it’s a quote request mail.

However, the customer support teams are always helpful, act professionally, and are knowledgeable.

Other features that this company offer include

Document management, employee self-service, electric submissions, workers’ comp admin, employee management, and an intuitive, easy-to-use dashboard

Plans And Prices

Deluxe Payroll offers flexible payment options, from paper checks and payment cards to two-day direct deposit to pay employees. The software allows for pay cycle syncs and customization to create a seamless payment system.

The company offers three main tiers that are secured by an annual contract. The company requires no actual commitment and allows free cancelation of any contract. The company offers add-on services like project codes, unlimited workflow, an applicant tracking system, PTO accruals policies, and HR support. New customers are granted a 90-days customer satisfaction guarantee period for the company’s services.

The company allows users to negotiate conditions and costs by filling out a contact form. The company offers different prices depending on the company’s location, size, and selected add-ons. Users are offered a flexible payment structure that allows them to bill weekly or monthly. However, the official company’s website allows monthly billing for default annual package plans.

The three main plans offered by the company include Lite, Blended, and All-Services.

Lite Plan

The Lite plan is charged at $39 per month and is billed monthly. This plan also requires an additional monthly payment of $7 per employee. The Lite plan includes the full payroll services and a few HR essentials.

The Lite plan includes the following features:

  • A full-service payroll
  • Digital hiring & onboarding
  • Detailed payroll reports
  • On-demand support

All-Service Plan

The All-Service plan is billed monthly at $39 per month plus an additional charge of $12 per employee per month.

This plan includes the following features:

  • Full-service payroll
  • Digital hiring & onboarding
  • Detailed payroll reports
  • On-demand support
  • Performance tracking
  • Workflow automation
  • A team directory

Blended Plan

The Blended Plan is billed monthly at $49 per month plus an additional fee of $7 per employee per month. The blended plan offers few payroll features and focuses on HR features. This plan contains the following features: digital hiring & onboarding, on-demand support, performance tracking, team directory, and workflow automation.

Frequently Asked Questions

Can I Have A Preview Of My Gross-To-Net Before Closing The Payroll?

The software eliminates the repetitive operations of processing payrolls while allowing users to maintain full control of the entire process. The software allows employers to review each calculated gross-to-net of each employee before approving the transactions. The software also generates paystubs and payroll register reports for users to view prior to approving the payroll.

What Reports Do I Get?

The software generates more than fifty standard reports like service fee reports. In addition, users can also get non-standard reports like WCB, GL, and PIER at an extra cost. The software also generates payroll data files that can be downloaded into Crystal Reports or Microsoft Excel.

Can I First Try The Services Before Opting For A Contract?

The company does not offer a free trial for its services. However, individuals are offered a 90-day satisfactory guaranteed program. The company allows you to cancel your subscription.

How Are Employees Paid?

The company directly deposits payments electronically into employees’ banks using a secured and private banking network. The company also offers cheque printing services.

How Secure Is The Company, And Are Its Services Guaranteed?

The company has integrated high-security protocols into the software’s structure. The software has a built-in 128-bit dynamic encryption key to protect the data transmitted between the user’s software and the servers. The company has also incorporated many other security features to protect the data and information of the user.

How Much Experience Does The Company Have?

The company has been providing payroll management services uninterruptedly since 1967. The company has highly trained and skilled professionals that have gained experience over several years. Clients are guaranteed professional service delivery from the company.

Is The Software Right For You?

Deluxe payroll is an incredible software with the right features for businesses and companies. However, compared to other payroll software in the market, it has some catching up.

This software might be the best one to try out for businesses that don’t require many sophisticated features and customization options. The company has affordable prices for its plans, but it is worth noting that other payroll software companies are offering more features for the exact pricing.