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1.3.2 Manual Install. Customizer not working

Home Forums Agama Pro 1.3.2 Manual Install. Customizer not working

Topic Resolution: Resolved

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Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #2366
    ELIE
    Participant

    Hi Theme-Vision,

    I purchased Agama-Pro today and tried to upload the file unto WordPress.
    This did not work – it failed continually.
    I therefore proceeded to go to the website’s cpanel and used my File Manager to manually transfer all my files to WordPress’ theme directory.
    After going back to my WordPress dashboard, I could Activate the theme, but its customizer is no-longer working.

    Website URL: http://elietech.an35.co.za * please note that this is a test website on a friend’s domain. I have therefore not ‘activated’ my Agama Pro purchase yet for receiving automatic updates *
    WordPress version: 4.5.3
    PHP Version: 5.6.24
    Plugins:
    – LayerSlider WP
    – Slider Revolution
    – WooCommerce
    – WooCommerce PayPal Express Checkout Gateway
    – WPBakery Visual Composer

    Please may you kindly assist and let me know if I need to give you any additional information.

    Thank you,

    Elie

    #2368
    Jerry
    Keymaster

    Hello Elie,

    Can you please send me admin user/pass in private reply ?

    I must check what’s is causing issue into Customizer since everything is working okay on our test server.

    Best Regards

    #2380
    ELIE
    Participant
    This reply has been marked as private.
    #2398
    Jerry
    Keymaster

    Hello Elie,

    I cannot reach elietech.an35.com website.

    Please check what’s happening.

    Regards

    #2407
    ELIE
    Participant
    This reply has been marked as private.
    #2408
    ELIE
    Participant
    This reply has been marked as private.
    #2410
    ELIE
    Participant

    Hi again Jerry!

    Issue resolved.
    Looked at a previous thread you created and sorted it out using your installation via link:

    Installation via FTP Link

    Thanks regardless 🙂

    • This reply was modified 6 years, 3 months ago by ELIE.
    #2412
    ELIE
    Participant
    This reply has been marked as private.
    #2420
    Jerry
    Keymaster

    Yes that’s fine 🙂

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