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404 fault

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Topic Resolution: Resolved
Viewing 15 posts - 1 through 15 (of 19 total)
  • Author
    Posts
  • #993
    Gisela
    Participant

    Hello,

    I am very sorry, but, was it my fault while i was moving the Homepage to another Hoster, or is it a fault in the Code?

    http://www.buerstenprofi.com/404.PNG

    I get a lot of 404 Errors. A few per Minute. Could you support us?

    #994
    Gisela
    Participant

    I forgot another Problem. Was the theme really hacked?

    http://www.buerstenprofi.com/core%20fault.PNG

    #995
    Jerry
    Keymaster

    Hello Gisela,

    1. 404 Errors it’s your fault since you didn’t moved & configured files or database properly.

    2. It’s false positive report, check next thtread: https://wordpress.org/support/topic/false-positives-with-the-redux-framework?replies=11

    Agama Pro theme uses all recommended security from WordPress.org codex page so you don’t need to worry about that.

    You can provide me your website Cpanel user/pass so i can check in why you are getting so much 404 errors and fix the issues.

    Use private reply for Cpanel details.

    Best Regards

    • This reply was modified 7 years ago by Jerry.
    #1000
    Gisela
    Participant
    This reply has been marked as private.
    #1002
    Jerry
    Keymaster

    Hello Gisela,

    I canno’t access to login page, i got a blank page… please provide me FTP details so i can resolve the issues.

    Best Regards

    #1003
    Gisela
    Participant
    This reply has been marked as private.
    #1004
    Jerry
    Keymaster

    Im getting Response: 530 User cannot log in.

    You are missing something, i assume FTP host is: schellenberger.buerstenprofi.com or http://ftp.buerstenprofi.com but still same response.

    #1005
    Gisela
    Participant

    OMG, sorry, i relaunched the Webseite at the real Domain. sorry sorry sorry. It is http://www.Schellenberger-Brushes.com

    #1006
    Jerry
    Keymaster

    Ok, next time write first the domain name where you have issues 🙂

    Going to check.

    #1007
    Jerry
    Keymaster

    The account you created (Support) doesn’t have an admin privilegies so i cannot access to admin dashboard, can you please correct that ?

    #1008
    Gisela
    Participant

    Done

    #1009
    Jerry
    Keymaster

    I found nothing you need to worry about, the 404 errors are usual on any site, for example if i browse something like: http://schellenberger-brushes.com/testing i will get 404 error and that will be stored in your plugin error logs so nothing too much special.

    The 404 error means user is trying to go page that doesn’t exist, the 404 errors from your screenshot means that someone tried to reach a html5.js file directly via url and offcourse he got 404 error, you can try same:

    http://schellenberger-brushes.com/wp-content/themes/agama-pro/assets/js/html5.js

    So you have moved your site properly & you don’t need to worry about 404 errors which are usual on every website.

    Best Regards

    #1010
    Gisela
    Participant

    Ok, that means, the html5.js of your theme is not neccessary for correct working?

    #1011
    Jerry
    Keymaster

    It is necessary and the file is under assets/js/ directory & working normally but the .htaccess file are preventing users to reach and see the source code of that file.

    Best Regards

    #1012
    Gisela
    Participant

    Ah, ok. So, huge thanks for the support and your effort. It was definitly the correct decision to buy your theme.

Viewing 15 posts - 1 through 15 (of 19 total)
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