Shop Categories


Agama Pro features not working

Home Forums Agama Pro Agama Pro features not working

Topic Resolution: Resolved
  • This topic has 3 replies, 2 voices, and was last updated 4 years ago by Zex.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
  • #9430

    Hi, I purchased the Agama pro features and it’s suddenly not working. When I go to customize my website, I’m asked to upgrade my theme. Can you assist?


    Hello, there!

    You should first update your theme.
    The procedure is as follows:

    Go to Dashboard-> Updates

    Select the checkbox next to the theme you want to update(or check a “Select all” checkbox to update all themes)and then click “Update Themes”.

    Do same for the plugins.

    If, after that, the theme customization is still not working, please describe what the exact problem is and give me your login information to your site in the private reply, so that I can check what’s happening.

    Thank you



    Thank you! That worked. I’m still having the same issue with my child theme. I emailed the credentials as well and no luck as of yet. Can you assist?

    • This reply was modified 4 years ago by Jerry.
    This reply has been marked as private.
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.