Agama pro | HTTP ERROR 500 | WP 4.9.6

Topic Resolution: Resolved

This topic has 9 replies, 3 voices, and was last updated 4 years, 10 months ago by Jerry.

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May 18, 2018 at 2:57 pm #9202
tutunnick
Participant
Hi.

I’ve added agama pro theme to my wp and it doesnt work. When I click on activate button it shows only HTTP ERROR 500.

Please advise me what to do with it.

Nikolai
- This topic was modified 4 years, 10 months ago by tutunnick.
May 18, 2018 at 3:14 pm #9204

Zex
Moderator

Hello, Nikolai!

Sorry to hear that.

There must be some conflict with the plugins you have activated and the theme.

Please check THIS video guide to manage to log in to your WordPress dashboard,
Then deactivate ALL active plugins and install the theme again.
After that, to find which plugin causes the error, activate them one by one until the problem occurs again, so you will know the problematic plugin, then repeat first procedure, and keep the plugin deactivated.

After that , let us know which plugin causes the conflict so we can try to fix that.

If you need any help with the procedure mentioned above, please contact again.

Best Regards

May 18, 2018 at 3:38 pm #9207

tutunnick
Participant

Nope. It doesn’t work. WP Super Cache is the only one active plugin. And deactivatig it didn’t help.

What I’ve done: I’ve just insalled WP on my website (by hosting providers service), then updated to the newest version of WP and plugins. After that I bought an Agama pro v.1.4.2 and uploaded to themes folder. And on live preview I get this error. So I delited all the themes, deactivate all plugins and added a new one (Agama) from WP Themes search (not using ftp). It didn’t work eighter. Just in case, my hostingprovider is https://masterhost.ru

May 18, 2018 at 3:42 pm #9208

Zex
Moderator

Hi, Nikolai!

Can you give me your website address and WP login credentials in the private reply? (Check the “set as private reply “checkbox below the post), so I can check the issue by myself.

Thanks.

May 18, 2018 at 3:48 pm #9209

tutunnick
Participant

This reply has been marked as private.

May 18, 2018 at 4:05 pm #9210

Zex
Moderator

This reply has been marked as private.

May 18, 2018 at 4:13 pm #9211

tutunnick
Participant

This reply has been marked as private.

May 18, 2018 at 4:30 pm #9212

Zex
Moderator

This reply has been marked as private.

May 18, 2018 at 4:56 pm #9213

tutunnick
Participant

I changed php version and it’s working. Thanks for assistance.

May 18, 2018 at 5:17 pm #9214

Jerry
Keymaster

We are glad everything is fine now.

Regards
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