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Cannot change Front page boxes

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Topic Resolution: Resolved
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  • #27847
    Tamara Bell
    Participant

    Good afternoon (or morning),
    I am developing my blog and cannot change the front page boxes almost at all. I can change the icon but cannot replace it with an image and I cannot change any of the words, the read more button, or any of it. It’s all stuck. Unfortunately, I do not have my site live yet because I’m still waiting on this fix. I would love to be able to give a screenshot but I do not see a way to do that here. I have been repeatedly calling the BlueSky desk with Bluehost and they have all advised this is a themevision issue as it appears broken.
    Help?

    • This topic was modified 2 years, 3 months ago by Tamara Bell.
    #27850
    Zex
    Moderator

    Hello, Tamara!

    I just tested this on my test environment and didn’t found any problem there, so I suppose that the problem must be somewhere on your side.

    The problem you describe can easily be caused by incompatibility with some of your currently active plugins.

    If you want to discover what exact plugin causes the error, you can temporarily disable all the active plugins, then if the problem is fixed, activate the plugins one by one until the problem reoccurs, so on that way, you will find the problematic plugin(s), then replace it with some similar or let us know what exact plugin causes the error, so we can try to fix the incompatibility.

    Also, check that everything is up to date (update if necessary).

    If the problem persists after trying the above solutions, let me know when your site becomes active so I can test it by myself.

    Greetings

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