Shop Categories

X

Cannot register Agama Pro child

Home Forums Agama Pro Cannot register Agama Pro child

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #4401
    John Loftus
    Participant

    Hi,

    Entered my email in every from of caps/non-caps and entered Order ID with and without the # but it’s saying it’s incorrect information.

    Any ideas on what to do? Can’t do anything with site without registration working. No plugins will update or register.

    Thanks

    #4423
    Jerry
    Keymaster

    Hello John,

    Please make sure you have active Agama Pro theme since if you have activated Agama Pro Child theme the registration will not working so you need to switch back to Agama Pro theme and proceed with theme registration, once theme is registered you can switch back to Agama pro Child theme.

    If you do not have Agama Pro Child theme activated than you can provide us in private reply your website url & admin user/pass so we can check what’s going on.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.