Hey there! Thank you so much for the quick response.
We were able to resolve the issue by doing the following:
1) Switch to the Agama Pro theme and ensure it is updated to 1.4.5
2) Re-install the child theme using the latest download (correspond to 1.4.3 I believe)
3) Switch to the new child-theme and update header, footer, and other PHP files as needed.
It appears that the functions.php in the child theme was not reading correctly as 1.4.1 and it thought it was updated when it was not. So manually re-installing the child theme and then copying over our customization worked.