Custom header images blurred

[SINTEC]

Hi,
I have got a problem with blurred custom header images.
All images are 1920×400 px, but are displayed in 800×167 px.

The concerning text is, f.e.:

The problem occurs with Chrome and Fiefox.

Hope, you can help.

Thank ou in advance
Susanne

[Zex]

Hello Susanne!

Have you uploaded your images in these dimensions, or have you cropped it in WordPress?

Can you post an address to your website?

[SINTEC]

Hello Zex,

the site isn’t live yet. I you can post an IP adress, we can gie you access to our test site.

Regards

[Zex]

Hi Susnne!

It’s important to answer me on the question I asked you in the previous post. Since I found that there is some bug when the image is cropped through the WordPress media. (This is not a theme issue)
So if you cropping an image through WordPress, try to edit it with another external software, and then upload it to the WordPress, it should work better.
If after that the problem persists, please tell me to give you my IP address.

Best Regards

[SINTEC]

Hi Zex,

sorry for not answering to your first question, I read over it.

Before uploading to WP, I always edit images with Photoshop, I never crop images through WP.

Best regards

[Zex]

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