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Custom header images blurred

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Topic Resolution: Not Resolved
Viewing 15 posts - 1 through 15 (of 40 total)
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  • #9868
    SINTEC
    Participant

    Hi,
    I have got a problem with blurred custom header images.
    All images are 1920×400 px, but are displayed in 800×167 px.

    The concerning text is, f.e.:

    The problem occurs with Chrome and Fiefox.

    Hope, you can help.

    Thank ou in advance
    Susanne

    #9869
    Zex
    Moderator

    Hello Susanne!

    Have you uploaded your images in these dimensions, or have you cropped it in WordPress?

    Can you post an address to your website?

    #9870
    SINTEC
    Participant

    Hello Zex,

    the site isn’t live yet. I you can post an IP adress, we can gie you access to our test site.

    Regards

    #9873
    Zex
    Moderator

    Hi Susnne!

    It’s important to answer me on the question I asked you in the previous post. Since I found that there is some bug when the image is cropped through the WordPress media. (This is not a theme issue)
    So if you cropping an image through WordPress, try to edit it with another external software, and then upload it to the WordPress, it should work better.
    If after that the problem persists, please tell me to give you my IP address.

    Best Regards

    #9874
    SINTEC
    Participant

    Hi Zex,

    sorry for not answering to your first question, I read over it.

    Before uploading to WP, I always edit images with Photoshop, I never crop images through WP.

    Best regards

    #9875
    Zex
    Moderator
    This reply has been marked as private.
    #9903
    SINTEC
    Participant
    This reply has been marked as private.
    #9905
    Zex
    Moderator
    This reply has been marked as private.
    #9930
    SINTEC
    Participant
    This reply has been marked as private.
    #9934
    SINTEC
    Participant
    This reply has been marked as private.
    #9936
    Zex
    Moderator
    This reply has been marked as private.
    #9960
    SINTEC
    Participant
    This reply has been marked as private.
    #9961
    Zex
    Moderator
    This reply has been marked as private.
    #9962
    SINTEC
    Participant
    This reply has been marked as private.
    #9963
    Zex
    Moderator
    This reply has been marked as private.
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