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Customize live preview does.t work

Home Forums Agama Pro Customize live preview does.t work

Topic Resolution: Resolved
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
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  • #27692
    Luciano Schipano
    Participant

    I upgrade Agama blue to Agama Pro.

    Lots of changes and I need to fix mobile view.
    The more important is that I try to open CUSTOMIZE agama but it keep saying Loading.. and I just get a blank page.

    Please help.

    #27693
    Jerry
    Keymaster

    Hello Luciano,

    Can you create a temporary admin user/pass for us so we can check what’s going on?

    We are also developing the Agama PRO plugin which will extend the free theme with premium features and it should be released for few days so there will not be any need for the Agama PRO theme as new theme installation.

    Regards

    #27694
    Luciano Schipano
    Participant
    This reply has been marked as private.
    #27695
    Luciano Schipano
    Participant
    This reply has been marked as private.
    #27697
    Zex
    Moderator
    This reply has been marked as private.
    #27702
    Zex
    Moderator

    Hello,

    We have just released the bug-fix theme update. Please update the theme first.

    Also, the problem you describe can easily be caused by incompatibility with some of the currently active plugins.

    If you want to discover what exact plugin causes the error, you can temporarily disable all the active plugins, then if the problem is fixed, activate the plugins one by one until the problem reoccurs, so on that way, you will find the problematic plugin(s), then replace it with some similar or let us know what exact plugin causes the error, so we can try to fix the incompatibility.

    Regards

    • This reply was modified 2 years, 3 months ago by Zex.
    • This reply was modified 2 years, 3 months ago by Zex.
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