e-Mail Icon in the Footer not showing

[mieg62]

Hi again!

I have entered “mailto:tkd@mekk.at” in Customizer -> Social networks -> e-Mail URL, but the e-Mail Icon is not visible in the Footer.
If you hover with the mouse left of the RSS-feed icon, you will see the correct link, but no icon. What am I doing wrong? (Website http://www.mekk.at)

Thanks in advance!

[Zex]

Hi,

Just remove “mailto:” part. (just enter the e-mail address), then it should be fine.

if it doesn’t work after that, contact us again.

Regards

[mieg62]

Hi,

I have checked that already. Now I have changed to e-mail only, icon still not visible. Also in that case you see a link to a page instead of mailto: …

Regards

[mieg62]

Hi again,

I have investigated that point a little bit further:

The link of the e-mail points always to the current page …/tkd@mekk.at (where tkd@mekk.at is the email-Adress entered in the e-Mail URL field), e.g.:

On the page http://www.mekk.at/tkdn the Link is http://www.mekk.at/tkdn/tkd@mekk.at
On page http://www.mekk.at/tkdn/die-kampfkunst-als-lebensweg the link is http://www.mekk.at/tkdn/die-kampfkunst-als-lebensweg/tkd@mekk.at

I hope that helps for debugging. Thanks in advance for your support!

[Zex]

Hi,

First, check the theme version, update if needed (latest version is 1.4.0.1).
then check if e-mail icon is still missing.

If you have the latest version and the email icon is still not showing, add the custom code below into
Customize->General->Additional CSS

code:

.social-icons.e-mail:before {
  content: "\f1fa";}

Hope this will work.

Regards

[mieg62]

Hi Zex,

Theme version has already been up to date (1.4.0.1). I have added the CSS-code and now the icon is visible!
But to make the link working too, I have to put “mailto:tkd@mekk.at” in the e-Mail URL field. Otherwise it only points to a page (see my comment before). Strange behaviour …

In any case thanks a lot for your workaround!

[Author]

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