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Email Icon not working

Home Forums Agama Pro Email Icon not working

Topic Resolution: Resolved
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #1889
    Lisiane
    Participant

    My website – http://www.dynamicrei.com has an email icon which is not working. I have added my email address in what appears to be the correct location on the dashboard. Please let me know how I can resolve the issue. Thanks.

    #1890
    Lisiane
    Participant

    I am also getting an error message with “contact” icon. I’m not sure if the issue with the email icon and contact are related. Please help! As of now no one is able to reach my business due to these issues.

    #1891
    Jerry
    Keymaster

    Hello Lisiane,

    You give me low quality informations so i can only supose where and what errors i need to check or resolve, give me direct link to the page and better description of what extacly issue is, also your website is throwing 500 Internal Server Error when im trying to go on any page so please check if permalinks are turned on.

    Best Regards

    #1892
    Lisiane
    Participant

    Please go http://www.dynamicrei.com and click on the email icon and you will see the issue. Also, click on “contact”. They are both on the home page. The issue should be clear to you when you do that. I’m looking into the permalink. Thank you.

    #1894
    Jerry
    Keymaster

    Add next url under Appearance -> Customize -> Social Icons -> Email URL:

    mailto:info@dynamicrei.com

    Best Regards

    #1897
    Lisiane
    Participant

    Ok. Thanks. The icon is fixed but the contact email when filled out and I send to test it gives me an error message.

    “There was an error trying to send your message. Please try again later.”

    Also, I have added my phone number and it does not show on the website.

    /Users/lisianejimenez/Desktop/Screen Shot 2016-04-05 at 5.27.15 PM.png

    #1898
    Jerry
    Keymaster

    Contact form error is not related to Agama Pro theme, you must contact the Contact Form 7 plugin developers for that issue.

    Or you can go and Edit your contact page and select from Template a Contact Page (check screen: http://prntscr.com/aomm55) and you will switch contact page to Agama Pro contact template, after that you will need to add your contact details from:

    Appearance -> Customize -> Contact

Viewing 7 posts - 1 through 7 (of 7 total)
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