ERROR ON PRODUCT REGISTRATION

[Marcos Clairac]

I have bought a Agama Pro Theme – 6 Months , and its installed and working properly on my website terrorama.es.

But whenever I try the registration of the product (entering in visual core plugin) i get following info:

Register Product
Unknown Product is now installed and ready to use! Get ready to build something beautiful. Please register your product to get automatic updates. Product Registration Guide
Version 0.0.0

and its not possible to register it. There´s no blank space to place my order number ad register it.

How can i fix it?

Regards,
Marcos.

[Zex]

Hello, Marcos!

First, make sure you exactly followed the Installation and registration procedure:
https://docs.theme-vision.com/article/product-registration/
please check twice inserted data it’s a common mistake that customer leaves empty space before or after the data.

If you are sure that is no the case, then It’s most likely your hosting provider is blocking your website from being registered via the theme.vision host…

In that case, you will need to contact your hosting provider to enable PHP cURL connections to remote websites.

If you tried the above suggestions, and still no success, please give us the address to your website and WP admin username/ password, in the private reply so we can check what’s going on directly on your website.

Regards

[Marcos Clairac]

This reply has been marked as private.

[Zex]

Hello, Marcos!

Don’t worry. It is enough to send your information in a private reply. In this case, your information is only available to me.

Regards

[Marcos Clairac]

This reply has been marked as private.

[Zex]

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[Zex]

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