failed registration

[DIGITALEPURPUREA]

I cannot register Agama Pro with my email and my order ID

[Zex]

Hello, DIGITALEPURPUREA!

What error message do you get?

First, make sure you exactly followed the Installation and registration procedure:
https://docs.theme-vision.com/article/product-registration/
please check twice inserted data it’s a common mistake that customer leaves empty space before or after the data.

If you exactly followed the registration procedure, and still no success, please check the version of your vision core plugin.
https://prnt.sc/pslwji
It needs to be in the latest version (1.1.9), update it if needed.

If the automatic update function failed,update it using the steps from the post linked below:

https://theme-vision.com/forums/topic/vision-core-plugin-download-fails/#post-19697

Then try to register your theme.

Let us know if after that the registration still doesn’t work.

Thank you.

Regards

[Author]

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