Shop Categories

X

failed registration

Home Forums Agama Pro failed registration

Topic Resolution: Resolved
  • This topic has 1 reply, 2 voices, and was last updated 3 years ago by Zex.
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #20011
    DIGITALEPURPUREA
    Participant

    I cannot register Agama Pro with my email and my order ID

    #20020
    Zex
    Moderator

    Hello, DIGITALEPURPUREA!

    What error message do you get?

    First, make sure you exactly followed the Installation and registration procedure:
    https://docs.theme-vision.com/article/product-registration/
    please check twice inserted data it’s a common mistake that customer leaves empty space before or after the data.

    If you exactly followed the registration procedure, and still no success, please check the version of your vision core plugin.
    https://prnt.sc/pslwji
    It needs to be in the latest version (1.1.9), update it if needed.

    If the automatic update function failed,update it using the steps from the post linked below:

    https://theme-vision.com/forums/topic/vision-core-plugin-download-fails/#post-19697

    Then try to register your theme.

    Let us know if after that the registration still doesn’t work.

    Thank you.

    Regards

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.