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fatal error in customize function & site often not visible

Home Forums Agama Pro fatal error in customize function & site often not visible

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  • Author
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  • #31885
    petra
    Participant

    Hello,
    We have new issues on our website. Yesterday we realized, that our site changed appearance. Trying to use customize function to fix this we couldn’t access this function (fatal error was announced) and we got following email from WP :

    WordPress a trouvé une erreur avec votre thème, « Agama Pro ».

    “Détails de l’erreur
    ======================
    Une erreur de type E_ERROR a été causée dans la ligne 325 du fichier /home/pj3o874o/public_html/wp-content/themes/agama-pro/framework/admin/kirki/core/class-kirki-field.php. Message d’erreur : Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes)”

    All plugins were tested, the problem doesn’t seem to come from one of them.
    Also most of our articles and pages are often not reachable, HTTP error 500 is announced.

    Could you please help me
    Thanks in advance

    Regards
    Petra

    #31947
    samuel
    Participant

    Hello Petra,

    Of course, we are always here to help you out.
    Did you try upgrading your WordPress and Agama Pro Theme to the latest version?
    Also, you didn’t share with us your website credentials. So that we can investigate further for the solution.

    Regards,

    Theme-Vision Support Team

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