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Google Chrome on mobile devices

Home › Forums › Agama Pro › Google Chrome on mobile devices

Topic Resolution: Resolved

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Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • May 23, 2018 at 12:14 am #9303
    No Boundaries
    Participant

    Hi team,
    Our site has gone live only to find that the menu links and internal links do not respond on mobile devices using Google Chrome. At times, those using Microsoft Edge also have a similar problem. Those on iPhones have a jurky scroll.
    Please advise.
    Cheers
    Kym
    http://www.noboundaries.com.au
    kymnlyn@noboundaries.com.au

    May 23, 2018 at 9:40 am #9305
    Zex
    Moderator

    Hello,Kym!

    That can be a problem with plugins.
    Please try to deactivate plugins first as I suggested you in the post # 8270,

    If it does not help you, give me your WP login information in a private answer so I can check directly at your site.

    Regards

    May 23, 2018 at 9:55 am #9306
    No Boundaries
    Participant
    This reply has been marked as private.
    May 23, 2018 at 10:55 am #9308
    Zex
    Moderator
    This reply has been marked as private.
    May 23, 2018 at 11:19 am #9309
    No Boundaries
    Participant
    This reply has been marked as private.
    May 23, 2018 at 12:33 pm #9312
    Zex
    Moderator
    This reply has been marked as private.
    May 23, 2018 at 12:53 pm #9314
    No Boundaries
    Participant
    This reply has been marked as private.
    May 23, 2018 at 1:02 pm #9315
    Zex
    Moderator

    Hi,

    It looks like the nice scroll option located in the Customize-> General-> Extra menu causes this problem, so I turned it off.

    We will fix that in the next theme update.

    https://prnt.sc/jljq82

    Best Regards

    May 23, 2018 at 1:02 pm #9316
    No Boundaries
    Participant

    Zex,
    Further testing on S7 proved positive.
    iPhone and iPad all good too.
    Need to know what the problem was so I can pass it onto my tech.

    Thank you
    Kym

    May 23, 2018 at 1:23 pm #9317
    No Boundaries
    Participant

    Thanks Zex.
    I think we can mark this one as resolved. With a massive thanks.

    Cheers
    Kym

    May 23, 2018 at 1:34 pm #9318
    Zex
    Moderator

    Hi,

    Problem is definitely a nice scroll option. So the only solution, for now, is to stay off.

    For now, I mark the problem as resolved.

    Regards

    May 25, 2018 at 9:27 am #9339
    No Boundaries
    Participant

    Here’s a new one for you.
    The issue you fixed the other day has been great. Thank you
    However, we appear to have another.
    On some platforms, mainly Mac, links to the site land on a page that tells the guest No Boundaries site is for sale! Is this a theme issue?
    Also one page shows half width but the table shows full width on my Samsung phone. All other pages are ok.
    Ideas?
    Cheers
    Kym

    May 25, 2018 at 11:34 am #9342
    Zex
    Moderator

    Hello, Kym!

    That’s definitely not a theme issue. I suggest you contact your hosting provider.

    next,

    The problem with the specified page is due to the table you added to the page. I suggest you check the table settings because when I remove it, the page works normally.

    Regards

    May 25, 2018 at 12:15 pm #9343
    No Boundaries
    Participant

    OK. Will give it a go. Thank you

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