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HTTP 500 Error upon installation

Home Forums Agama Pro HTTP 500 Error upon installation

Topic Resolution: Resolved
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  • #5874

    Hi there,
    I’m unable to customize the newly installed Agama Pro either through the general wordpress customization panel (http 500 error) or through the visual composer (loads forever). I have everything updated to the latest version (wordpress, plugins) and tried to disable some of the other extensions already. Is there a simple solution I’m missing here? Thanks for your help,



    Hello @awenare,

    Sorry for delay, we are barely active on weekends but since you have a big issue i’m here to assist you 🙂

    Can you share in private reply your website url & admin user/pass so i can check what’s going on ?

    This is not normal behavior of Agama Pro theme and it could happen due to your hosting provider limitations.

    Anyway if you share listed details i can do quick investigation and try to resolve the issues you have.

    Best Regards


    Hi Jerry,

    thanks for getting back to me. So far I fixed the problem by reinstalling the theme and all the dependable plugins. I also rolled back all the plugins to the version that came bundled with your theme – I am thinking some of the newer versions may be incompatible & causing issues.

    I already had a chat with my hosting provider but all is well on their side and this issue was theme-specific, so I believe we can eliminate this option.

    Many thanks for help so far, I will do the customizations on the original bundle version of the theme, as this has been working well for now. If I come across any major issues, I’m gonna let you know so we can look into it together!


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