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Topic Resolution: Resolved

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  • Author
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  • #19545
    Dailysoap House
    Participant

    Hi moderators,

    I have created a form via hubspot and tried to embedded to the webpage, but it shows nothing. The weird thing is I can see the form embedded in the back-end webpage. Can I seek advise on the solution?

    Thanks,
    Daily Soap House

    #19563
    Zex
    Moderator
    #19748
    Dailysoap House
    Participant

    Hi Rex,

    Thanks for the reference.
    We do the same step but no ideas why it still not shown in the webpage. Do you have any other thought?

    Thanks

    #19754
    Zex
    Moderator

    Hello, Dailysoap House!

    In order to check if there is a problem in our theme, we suggest that you temporarily activate one of the default WordPress themes and try adding the Form.
    If in this case, the form is working properly, please give me your WP Admin login credentials in the private reply so I can check what’s going on, directly on your site.

    PS: I just checked the Plugin in our Local Host test environment and it works perfectly fine.

    So, in your case, if the above steps didn’t help you, try to see if there is no conflict with your active plugins.
    To check that, deactivate ALL active plugins except the HubSpot and try to add the form. If the form works now, activate the plugins one by one until the problem reappears, on that way you can find the problematic plugin(s) if any…

    Regards

    • This reply was modified 3 years, 8 months ago by Zex.
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