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it´s not possible to register

Home Forums Agama Pro it´s not possible to register

Topic Resolution: Resolved
Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #7397
    radio-tatenberg
    Participant

    Hello,

    it´s not possible to register the theme.
    I still enter the right e mail and alos the right order ID.
    what i have to do?

    #7398
    radio-tatenberg
    Participant
    This reply has been marked as private.
    #7399
    Jerry
    Keymaster

    Hello there,

    Can you send us your website url & admin user/pass ? (private reply)

    We need to check what’s going on.

    Regards

    #7400
    radio-tatenberg
    Participant
    This reply has been marked as private.
    #7403
    Jerry
    Keymaster

    Wrong username or password, please check screen: http://prntscr.com/i1rccq

    Regards

    #7405
    radio-tatenberg
    Participant
    This reply has been marked as private.
    #7406
    Jerry
    Keymaster

    Ok i have checked the issue and i can confirm it’s hosting related issue so you will need to contact your hosting provider and show them next screen: http://prntscr.com/i1rinn

    They will know what they need to check and enable.

    Regards

    #7407
    radio-tatenberg
    Participant
    This reply has been marked as private.
    #7408
    Jerry
    Keymaster

    Can you send us FTP host, user & pass ?

    I will need to reach website over FTP.

    Regards

    #7409
    radio-tatenberg
    Participant
    This reply has been marked as private.
    #7410
    Jerry
    Keymaster

    Ok i have resolved the problem.

    You can now contact your website hosting provider to resolve issue with cURL.

    Regards

Viewing 11 posts - 1 through 11 (of 11 total)
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