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Topic Resolution: Resolved
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  • #18049
    SMTGLOW
    Participant

    Hi,

    We have a support partner who manages our WP environment and they need to do a manual update of the theme but when I log into the account then downloads as per the help article, the latest version doesn’t appear to be there.

    Thanks,

    #18050
    SMTGLOW
    Participant

    When adding the registration details of SMTGLOW@Educationscotland.gsi.gov.uk and Order #1196 to do the update through the admin console we get “Update Failed: Download failed. Forbidden”

    #18051
    Zex
    Moderator

    Hello,

    You need to register your theme first, then you’ll be able to get a update.
    Please check the following articles from our knowledge base:

    Updating a theme

    Product Registration

    Regards

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