Mobile Menu not working

[Maria]

Hi Jerry

Im having difilcuties with mobile menu in all formats

in full screen on desktop it works fine but when i use any other mobile format in all browsers when i click on menu nothing happens.

Im updated to to lattest version.

Please help

Thanks in advance

[Jerry]

Hello Maria,

What’s website url where we can check this issue ?

What model of phone/tablet you are using ?

Regards

[Maria]

Hi jerry

I just tried to fix it by moving site to a child theme
Well after i mirroed settings across i still have same issue also now it also happens on desktop menu.
Agama slider also not displaying.

<website address- https://ptconnections.co.uk&gt;

its happening in all sizes of display

[Maria]

This reply has been marked as private.

[Jerry]

Hello Maria,

As i can notice mobile menu is not working because there is some jQuery errors on your website.

This could be easily some plugin conflicting with theme… i suppose there is some sort of cache plugin installed or maybe jQuery minify plugin or something similiar.

I have tried to login in admin dashboard but WordFence was blocked me out so i cannot tell you precisely the name of plugin which is causing mess you have on your website.

Best Regards

[Maria]

This reply has been marked as private.

[Jerry]

Hello Maria,

I’m going to check out described issues… but i believe there are many issues since you are using too much plugins which can easily cause the issues described above.

Will reply to this thread once i will have more info.

Regards

[Jerry]

Hello Maria,

I have resolved both stated issues on your website, please let me know if everything is ok now.

Best Regards

[Maria]

Looks great now
Thank you so much, what was the problem?

Once again thank you so much I was getting so frustrated about it.

Kind regards

[Jerry]

Hello Maria,

I understand your frustration, our support staff is mostly on vacation so i’m only one who is trying to respond on all support request thread so that’s why there is a delay with responding.

The slider was somehow started working once i set slider height in customizer and i have added an extra CSS code into Additional CSS (Customizer -> General -> Additional CSS) for header logo responsivity (the code will be also implemented in newest theme update).

Sorry for delays… and as i said i understand when our clients are frustrated so do not worry about that 😉

Regards

[Maria]

I understand

Starnge thing is i ended up activating all plugins as i had before with no issues.
I was hoping there was an issue of imcompatability but no they all work fine with Agama

It was working fine before last update, but since i last updated theme things must have changed somewhere.

I found that WP Rocket minifications for CSS and JS was causing trouble so once i deactivated them theme was fine apart from slider and header logo.

I must admit i didnt think to change slider hight settings.

Normaly i read this forum to see what problems other are having and if i also have and i try fix them myself on basic level, i cant code at all but i have a good logic how things should work.

I feel happy now
Thank you so much for your support

Im now playing with portofolio, lets see how that look and if looks better than post grid) i liked post grid but couldnt set it up properly so now im trying to see how it looks on portofolio.
Fingers crossed it looks awesome.

Once again thank you so much for your help

Kind Regards

[Author]

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