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PERSISTENT PROBLEM INFO FOOT OF PAGE

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Viewing 15 posts - 1 through 15 (of 25 total)
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  • #26244
    Gael DZELEKE
    Participant

    Hello ,

    I have a persistent problem with the footer, I configure the footer, but when I update my website the annuities registered on the footer often disappear?

    2 screenshots attached before and after

    Regards ,
    Gael

    #26245
    Zex
    Moderator

    Hello, Gael!

    You have not attached screenshots…

    It seems all right to me. https://prnt.sc/rzpywu

    Regards

    #26246
    Gael DZELEKE
    Participant

    https://www.bing.com/images/search?view=detailV2&insightstoken=bcid_RJxR3JSwhjQBmplI1QzftVVbWAXk…..wk*ccid_nFHclLCG&form=SBIWFC&idpp=sbiwfc&iss=SBIUPLOADGET&selectedindex=0&id=5833191&ccid=nFHclLCG&exph=605&expw=865&vt=2&sim=11

    #26247
    Gael DZELEKE
    Participant

    Sorry

    #26248
    Gael DZELEKE
    Participant

    I will keep you posted as soon as I have the problem again

    #26249
    Zex
    Moderator

    Hi,
    No problem…

    The problem you describing could be a cache problem, so after you made a change to the plugin or theme, try to clean the browser’s cache.

    Also, clean the caching plugins you have eventually installed/activated.

    Regards

    #26250
    Gael DZELEKE
    Participant

    Here is the difference with the capture that you sent me. attached the capture

    https://prnt.sc/rzqt7i

    #26251
    Gael DZELEKE
    Participant

    The cache is regularly cleaned in no problem on this side, I joined the capture

    #26252
    Zex
    Moderator

    For now, I can see that everything is working properly.

    Contact me If the problem occurs again.

    Regards

    #26253
    Gael DZELEKE
    Participant

    I told you that his share and his come back, a stroke is good or a stroke is better

    Please report this problem.
    I prefer that this problem be solved

    #26254
    Zex
    Moderator

    No problem, I’ll report the problem when I can see it (if it appears)
    There is nothing I can do until the problem arises …

    #26255
    Gael DZELEKE
    Participant

    Mister You question my word ?????
    This problem already exists since the purchase of this theme, I had no time to report it to you.

    Thank you for your understanding

    #26256
    Zex
    Moderator

    Ok 🙂

    This is the first time you reported the problem so please don’t be rude.

    I will inform our developers about that.

    Regards

    #26257
    Gael DZELEKE
    Participant

    I speak to you normally, because I noticed that you put my word in doubt, nothing insltant as you think?

    OK, thanks !

    #26258
    Gael DZELEKE
    Participant

    I am rather a diplomat, I discover problems and I point this out to you, so I am not insulting Sir; I am co-operative.

Viewing 15 posts - 1 through 15 (of 25 total)
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