PERSISTENT PROBLEM INFO FOOT OF PAGE

[Gael DZELEKE]

Hello ,

I have a persistent problem with the footer, I configure the footer, but when I update my website the annuities registered on the footer often disappear?

2 screenshots attached before and after

Regards ,
Gael

[Zex]

Hello, Gael!

You have not attached screenshots…

It seems all right to me. https://prnt.sc/rzpywu

Regards

[Gael DZELEKE]

https://www.bing.com/images/search?view=detailV2&insightstoken=bcid_RJxR3JSwhjQBmplI1QzftVVbWAXk…..wk*ccid_nFHclLCG&form=SBIWFC&idpp=sbiwfc&iss=SBIUPLOADGET&selectedindex=0&id=5833191&ccid=nFHclLCG&exph=605&expw=865&vt=2&sim=11

[Gael DZELEKE]

Sorry

[Gael DZELEKE]

I will keep you posted as soon as I have the problem again

[Zex]

Hi,
No problem…

The problem you describing could be a cache problem, so after you made a change to the plugin or theme, try to clean the browser’s cache.

Also, clean the caching plugins you have eventually installed/activated.

Regards

[Gael DZELEKE]

Here is the difference with the capture that you sent me. attached the capture

https://prnt.sc/rzqt7i

[Gael DZELEKE]

The cache is regularly cleaned in no problem on this side, I joined the capture

[Zex]

For now, I can see that everything is working properly.

Contact me If the problem occurs again.

Regards

[Gael DZELEKE]

I told you that his share and his come back, a stroke is good or a stroke is better

Please report this problem.
I prefer that this problem be solved

[Zex]

No problem, I’ll report the problem when I can see it (if it appears)
There is nothing I can do until the problem arises …

[Gael DZELEKE]

Mister You question my word ?????
This problem already exists since the purchase of this theme, I had no time to report it to you.

Thank you for your understanding

[Zex]

Ok 🙂

This is the first time you reported the problem so please don’t be rude.

I will inform our developers about that.

Regards

[Gael DZELEKE]

I speak to you normally, because I noticed that you put my word in doubt, nothing insltant as you think?

OK, thanks !

[Gael DZELEKE]

I am rather a diplomat, I discover problems and I point this out to you, so I am not insulting Sir; I am co-operative.

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