Hello, I have a problem with Agama Pro, when I want to register on WordPress, I enter my email address and order number, but the answer is: “Email id or invalid order. Please correct the details and try again.”.
Make sure you exactly followed the installation and registration procedure: http://docs.theme-vision.com/article/theme-installation-via-wordpress/
Also, check twice the inserted data. (It’s a common mistake that the customers insert the empty space before the e-mail or the ID)
also the order ID needs to be inserted without the hashtag…
If you are sure that is no the case, then It’s most likely your hosting provider is blocking your website from being registered via the theme.vision host…
In that case, you will need to contact your hosting provider to enable PHP cURL connections to remote websites.
If you still have the problem with the registration, would you mind to provide us with your WP Login credentials, in the private reply so we can check the problem directly on your website?
I have 2 websites on the same adress , but with two different hosting providers :s . And I don’t know how separate them cause I can’t change the Username in the settings.
No , I don’t mean “multi-site” , I mean that I made a mistake and when I had to create my website , I had entered the same email adress and the same password for my 2 different websites. The first website was created few months ago.