Site doesn’t work anymore

[Stephanie Edwards]

The site no longer works for editing. For example, under “Navigation”, the only thing I can change is the typography. No ability to change navigation, menus, categories, etc. It freezes every time I go into any of the menus to customize. The site is currently useless. If there’s no easy fix, I’m going to have to switch themes today.

[Zex]

Hello, Stephanie!
Can you remember what you did before that happens?
Can you give me your website address and WP login credentials in the private reply so I can check that directly on your website?

Thanks

[Stephanie Edwards]

This reply has been marked as private.

[Zex]

You don’t need to worry, we are here to help you. You can also create an temporary administration account for us.
Anyway, please make sure everything on your website is up to date
If after you updated everything the problem still persists then the problem you described can be easily caused by some of your active plugins. If you want to find if that is the case, deactivate all active plugins and see if the website works normal. If the problem is fixed, activate plugins one by one until the problem reoccurs, so on that way you can find what exactly plugin caused the problem.
I’m so sorry, but without the access to your website, I can’t help you more…

Best Regards

• This reply was modified 2 years, 6 months ago by Zex.

[Stephanie Edwards]

I updated everything and tried again and it appears to be fine now. Thanks so much!

[Vorticesdynamics]

I have the same issue after installing the pro plugin. Website is not responding. Deactivating the Agama pro plugin and everything is working again.

[Jerry]

@vorticesdynamics,

Start a new thread and describe your issue in detail and I will assist.

Do not add any replies to not your threads.

Thanks

[Author]

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