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Sliders and headers not Displaying

Home Forums Agama Pro Sliders and headers not Displaying

Topic Resolution: Resolved
Viewing 15 posts - 1 through 15 (of 16 total)
  • Author
    Posts
  • #780
    David
    Participant

    I have purchased the pro version of agama and am unable to get either of the sliders or the header images to appear. There is the correct spacing on the page where the sliders/images should be but nothing displays. How can I troubleshoot this? thanks

    #782
    Jerry
    Keymaster

    Hello David,

    Did you follow this guide: http://wiki.theme-vision.com/index.php/Agama_Pro_-_Page_with_Revolution_/_Layer_Slider ?

    You can send me your website url, just mark post as private reply so i will be only one who can see the post. Check screen: http://prntscr.com/8siney

    It would be also good if you create new admin user for me so i can check & resolve issue.

    Best Regards

    #783
    David
    Participant
    This reply has been marked as private.
    #792
    Jerry
    Keymaster

    Thanks David for details, once i will resolve the issue i will message you back.

    Best Regards

    #793
    Jerry
    Keymaster

    Hello David,

    I have checked the issue you have with the slider, personally my opinion is that the port (8009) in the url is main issue here.

    Try put your website on new host and you will see how everything will work.

    We have same Agama Pro version on our demo url with Revolution Slider installed: http://demo.theme-vision.com/revolution-slider/

    As you can see if it’s works on our server it must work on every server but the port 8009 should be a issue.

    If you can confirm my doubts it would be ok.

    Waiting on your response.

    Best Regards

    • This reply was modified 6 years ago by Jerry.
    • This reply was modified 6 years ago by Jerry.
    #796
    David
    Participant
    This reply has been marked as private.
    #797
    Jerry
    Keymaster

    I found the issue, its WordPress to Sugar CRM plugin related.

    Check screen: http://prntscr.com/8sq1wf

    I have disabled it and slider is working.

    Regards

    #799
    David
    Participant

    Jerry,

    Thanks very much!!!

    #800
    Jerry
    Keymaster

    It’s my pleasure David 😉

    Regards

    #821
    Gisela
    Participant

    Hello,

    I have the same problem and dont understand, what is the link of David for. Here is my Website: http://schellenberger.buerstenprofi.com/. I checked all options. With video, without video, but none of them is working.
    Also dont know, where I should insert the Code for revolution slider!

    I Hope you can help us.

    #822
    Jerry
    Keymaster

    Hello Gisela,

    Can give me your website admin user/pas in private reply ? Check screen: http://prntscr.com/8siney

    Once you provide me those details i can check and resolve the issue.

    Best Regards

    #823
    Gisela
    Participant
    This reply has been marked as private.
    #825
    Jerry
    Keymaster

    Hello Gisela,

    I have enabled you a slider for homepage, please check screenshot below so you learn how to do it by yourself.

    http://prntscr.com/8sz78e

    Basicaly you are going to Pages->Startseite & check at bottom metabox options.

    Regards

    #826
    Gisela
    Participant

    Hello Jerry,

    Thanks a lot for your fast support. Great that it works….

    #827
    Jerry
    Keymaster

    Yes it works, but you need to configure little better your slider settings, specially the bottom margin or padding as i can see.

    Regards

Viewing 15 posts - 1 through 15 (of 16 total)
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