Every member is required to follow these rules and keep the forum as a useful resource for existing as well as new members:
1. READ DOCUMENTATION, KNOWLEDGE BASE, SEARCH FIRST
2. START YOUR OWN TOPIC
To start a new topic, navigate to the bottom of the forums index where you will have to select the appropriate theme forum, topic title and detailed description of the issue. Include as much information as possible. Provide link to the website if you ask for a help for a specific website/page. Please do not post on someone else’s thread or on topics marked as ‘Resolved’, this is not allowed.
3. PROVIDING WP ADMIN AND FTP LOGIN DETAILS
In some cases we can ask you to provide us with your website wp admin login as well as the FTP credentials to investigate the issue further. Always mark such message as a Private Reply so only moderators will be able to see the sensitive information about your website.
4. POSTING CODES, LINKS, IMAGES
You are allowed to post codes (using the code quick tag), URLs to websites (using the link quick tag), images (using the img quick tag) which are available in the post editor as buttons. For posting screenshots we recommend you to use an easy and free print screen service http://prntscr.com/.
5. ASKING FOR REFUND
Asking for refund on our forums will not be tolerated, every thread where someone ask for refund will be removed. No other members should be involved in your own unsatisfaction.
6. DO NOT START HATING THREADS or UNSATISFACTORY THREADS
Every hating or unsatisfactory threads will be removed, post only your own issues with purchased product.