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The incredible shrinking mobile view

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Topic Resolution: Resolved
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  • #18874

    I have a problem with viewing this site on mobile. When I bring up the home page, or navigate anywhere else I get the site looking ok for a few seconds, then it shrinks about 70%, then again and again until it’s only taking up about 20% of the screen width. I can pinch it back out but it’s really annoying to navigate. What I have done this time please?
    Many thanks for your help,


    Hello Rachel!

    I have visited your website and didn’t found the problem you described. (Please see the video)

    Anyway, this type of problem can be easily caused by some of the plugins you additionally installed/activated…
    (I have inspected your page and found that there are some warnings related to flex slider and jetpack.)
    To check if that is not the case, please deactivate ALL plugins temporarily, and if then the website works normally, activate the plugins one by one until the problem reappears so on that way you will find which plugins caused the error(if any).

    What OS/Browser do you using?
    Have you tried to open the webpage on another computer?



    Thanks for your response Zex, somehow it seems that just asking the question has fixed the issue as it is no longer doing what it was doing. There has been an update to WordPress recently so maybe that fixed it somehow. I’m very glad as the thought of killing all the plugins and starting them up one at a time was not something I was looking forward to. But, it works now and that’s what matters, so, thank you. (The original problem was on an iPhone 8 with latest iOS)
    Many thanks,


    Hello, Rachel!

    Thank you for your feedback.

    I’m glad the problem is solved.

    Best Regards

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