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The menu and links do not work in firefox mobile

Home Forums Agama Pro The menu and links do not work in firefox mobile

Topic Resolution: Resolved
Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • #7518
    mobilitypower
    Participant

    I have problems with the operation of the theme in the Firefox browser for mobile.

    1. The main menu does not slide. I can not navigate through the menu, or access other pages

    2. The links do not work on any page either.

    I need to know how to solve the two problems. Firefox mobile is a widely used browser.

    If it can not be fixed, I need to know

    #7523
    Zex
    Moderator

    Hello Elena!

    Sorry about the wait, we only do very urgent cases at the weekend.

    I checked your claims and I can confirm that the problem exists only on your site. I did not find the same problem on other sites that use our theme. It’s possible that the problem creates some of the plugins that you have installed additionally, so please send us your admin login Username and Password in private reply (check the “Set as private reply” checkbox below the post), so that we can check what is happening directly on your site.

    Thank you for your patience.

    Best Regards

    #7524
    mobilitypower
    Participant
    This reply has been marked as private.
    #7525
    mobilitypower
    Participant
    This reply has been marked as private.
    #7526
    Zex
    Moderator
    This reply has been marked as private.
    #7528
    mobilitypower
    Participant
    This reply has been marked as private.
    #7534
    Zex
    Moderator
    This reply has been marked as private.
    #7535
    mobilitypower
    Participant
    This reply has been marked as private.
    #7536
    Zex
    Moderator
    This reply has been marked as private.
    #7549
    Jerry
    Keymaster

    @mobilitypower,

    We have resolved issues with Firefox browser and your website.

    Best Regards

    #8677
    PYUREcrew
    Participant

    if have the same problem. as the whole topic is private, please help me as well. thanks!

    my website: http://www.pyure-crew.net

    #8678
    Zex
    Moderator

    Hi,Aaron!

    Please send me your WP Admin login credentials in private reply (check the “Set as private reply” checkbox below the post), so that I can check what is happening directly on your site.

    Thank you.

    regards

    #8679
    PYUREcrew
    Participant
    This reply has been marked as private.
    #8680
    Zex
    Moderator

    Hello,

    I discovered that particles cause the Firefox menu problem on the mobile device and add the following CSS code to solve the problem:

    #particles-js{
    	z-index:0!important;
    }

    We will correct this in the next theme update.

    Best regards

    #8681
    PYUREcrew
    Participant

    thank you, it works, great support! <3

Viewing 15 posts - 1 through 15 (of 15 total)
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