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Trying to register a agama pro theme on a brand new account

Home Forums Agama Pro Trying to register a agama pro theme on a brand new account

Topic Resolution: Resolved

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Viewing 5 posts - 1 through 5 (of 5 total)
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    Posts
  • #28663
    Lori McAlister
    Participant

    I’m trying to register my brand new agama pro theme on a brand new WP site. I keep getting a registration error “Invalid email or order id. Please correct details and try again.” I have double checked all of my information multiple times. The email and order # I’m entering are correct, with no extra spaces. I have installed and activated all of the required plugins, as documented in the installation guide.

    I really need to get started on this site.

    What do I do?

    I’m also wondering if, at this point, I should have gotten the free agama and the agama pro-plug-in instead. Can someone advise, please?

    Thank you.

    #28669
    yuniz
    Keymaster

    Hi Lori,

    Sorry for the inconvenience of the registration error.
    We are working on it. Hope it will be fixed soon.

    Meantime, if you want to use a pro plugin instead of Pro Theme we can provide you plugin as well.
    Pleas ping us at support@theme-vision.com

    Regards

    #28670
    Lori McAlister
    Participant

    thank you. I’m emailing you right now. I would prefer to use the plug in

    #28676
    yuniz
    Keymaster

    Hi,

    We have released a new version of the Vision Core Plugin((latest version is 1.2.3) to fix the registration issue. Please go to the plugins section and update this plugin. And try to theme register by using order id and your email.

    Regards

    #28683
    Lori McAlister
    Participant

    I’ve done this and am registered, but I really would prefer to use the pro theme plugin as you offered in the response above. Can you help me with that? I really will need support through this process and it sounds like that may be the way to go.

Viewing 5 posts - 1 through 5 (of 5 total)
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