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Vision Core Update Fails

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  • #12386
    Theresa Ebert

    Hello, I’m working on updating a website to WP 5.0.3. I set up a staging environment in order to test out the update first. But, in doing so, I’m receiving this error when updating my Agama Pro theme: “An error occurred while updating Agama Pro: Download failed. Forbidden.”

    Again, I’m assuming this is happening because I’m doing this in the staging environment. If that is the case, what would be the best way to test out the update. If this isn’t what’s happening, do you have any idea what the problem may be?

    Thank you,



    Hello Theresa!

    Have you registered your theme?

    Without the registration the automatic update feture can’t work.
    Please check the next article from our knowledge base:

    Product Registration


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