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Paychex Payroll Review 2022 – Top 10 Payroll Services

Paychex Payroll is a highly user-friendly solution. Because it’s housed in the cloud, anybody with a web browser can view it. The mobile app is available for iOS and Android smartphones so that you can keep track of your payroll while on the go. The site gives an overview of your most critical data upon logging in. All information can be found in one place, including the next payroll due date, a link to get started, forthcoming check dates, and the amount of money you’ll need for that pay period.

Payroll administration may be accomplished in a few easy steps. Input your payroll information (salary, hours worked, and pay rates), verify that the data is valid, and submit the paycheck for approval. Payroll may be processed more quickly by setting up recurring sums rather than by hand each paid month.

Employees have access to the system for self-service. You may access your pay slips and year-end tax papers by creating a personal login for each employee. The platform may be used to acquire additional services that your organization needs.

The Verdict
Paychex Payroll Paychex Payroll

The application is undeniably a great payroll administration solution that goes above and beyond the bare requirements while being competitively priced. It automates various time-consuming activities involved with any company's employee benefit, HR, and payment administration needs. Though it has advantages and disadvantages, just like any other payroll system, the advantages far outweigh the disadvantages in more ways than one.

There are many payroll options out there, and you must be aware. Because of this, picking the perfect one for your organization may be a headache-inducing process. Paychex payroll may not be the best option if you're looking for a payroll, HR, and business insurance management service.

However, there are many more comprehensive and reputable solutions accessible. Gusto, a complete payroll system may be a better option if you are looking for a solution that includes all of the necessities and performs them effectively without a high learning curve.

  • It Facilitates the Hiring Procedure
  • The software makes employer verification and history checks easier. Similarly, it collects and organizes data from all stages of the recruiting process, from collecting resumes to conducting interviews. You may contact the company's HR specialists for expert help whenever you have concerns regarding enhancing your procedures.
  • Employee Onboarding Services
  • The service provider helps you streamline the recruitment process by providing you with online forms that are simple to fill out. Customizability is further enhanced by the ability to add films to the workflow and automate the collection of documentation.
  • Enables Employers to Organize Themselves More Effectively
  • Professional Employer Organization (PEOs) are services that link you with a skilled HR expert. It enables you to get the best out of your health coverage plans, refine your registration process, and handle retirement planning effectively. To help you better control your workers and firm's dev
  • Improvements are needed in Customer Services
  • A slower user experience and system issues result from the software's siloed offerings not working well together. Sometimes, a one-stop-shop solution can be overwhelming if it offers too many options.
  • Steeper Learning Curve
  • It has a stiffer training time because of its diverse offerings. There is customer support, but it isn't always accessible when needed.
  • Hidden Cost
  • The company does not disclose its rates publicly, but since it is a more diverse payroll and workforce management system, it may quickly become more costly for smaller enterprises as the number of people has increased.
  • Inconsistent Response to Customers
  • The company's staff are not always as fast as they might be, leaving you to work out difficulties independently. Since the software's learning curve is higher, users may have difficulty integrating it.

About Company

Paychex is a human-capital services firm that manages payroll, employee benefits, other HR tasks, and commercial insurance for small and medium-sized companies. The company, based in Rochester, New York, has more than 100 locations and offers services to more than 680,000 organizations in the United States and enterprises in Europe. The firm was founded in 1971 and has lately won industry honors for its ethical standards, work environment, creativity, service, and cloud-based technologies.

The software is a complete and adaptable solution for medium-sized businesses with 50 to more than a thousand employees. It provides full-time customer assistance and automated federal, state, and municipal tax calculations. You can self-administer payroll using the software provided by the firm or work with a live professional at all pricing points. Paychex’s payroll solution includes benefits administration and other human resources management features.

The service provider gives several free podcasts and articles about payroll, taxes, and best human resource practices. Flex Select and Enterprise versions also provide e-learning courses for internal usage.

Paychex Go and Paychex Flex Select are the finest options for small businesses with 1 to 49 workers. The services may be handy, but they are more expensive than the equivalent ones offered by competitors. Onboarding paperwork, garnishment experience, workman’s compensation knowledge, and more are often not needed by small businesses with less than 10 workers. Employers with 50 to more than a thousand workers with a dedicated accounting team may benefit the most from Paychex payroll software.


The software provides a wide range of products and services, some of which are listed below;

  1. It Covers All of Your Payroll Procedures

The system estimates how much every employee should be compensated based on their hours worked and pay rate. There are other reductions for items like health benefits and other things like incentives or commissions.

  1. Paycheck Options

Your workers may be paid by direct deposit, cheque, or a payroll card. Alternatively, if your workers prefer to be paid by check, the software will print and send them to you.

  1. Payroll Tax

The company takes care of your payroll tax difficulties. On-time and precise payroll taxes are handled by the service that estimates, files, and pays them. The service gives a 100% reliability assurance, so you do not have to be concerned about data input mistakes. Because of this assurance, refunds any fines incurred due to errors in your payroll taxes. You may rely on them to handle your workers’ year-end W-2 and 1099 tax forms.

  1. Background Screening

Pre-employment history checks are included in the Pro and Enterprise programs; however, the number of checks is restricted.

  1. HR management

This includes possibilities to monitor performance evaluations, administer training, and save key data securely in the cloud.

  1. Unemployment Coverage

The platform assists companies in managing the full unemployment insurance procedure.

  1. Employee Financial Health Plan

The program gives a range of tools and information to assist workers in meeting their financial objectives. Likewise, it enables short-term loans.

  1. Recruitment

Pro and Enterprise service customers can access many employees’ onboarding options. It allows new employees to complete new-hire documentation such as tax withholdings digitally.

Plans and Pricing

When it comes to Paycheck service options, there are three to choose from: Go, Flex Pro, and Flex Enterprise. Basic payroll handling and payroll tax management services are included in all plans.

Only one of the company’s three payroll services, Paychex Go, has clearly stated prices for the public to see. It costs $59 per month, plus an additional $4 per month for each employee. The per-employee price is not accessible for the two other plans, so we have just provided the basic monthly charge for each. Contact the customer care services, who can provide an estimate depending on the number of workers or contractors you have, the solutions you need, and how often your company processes paychecks.

The following sections may include further information on Paychex’s three programs.

Express Plan

Express is the most basic service plan provided by the payroll company. A financial health program, direct deposit, prepaid debit cards, new hire reporting, and 24-hour phone and chat assistance are all included in this package.

Flex Select

Small enterprises choose this option the most. Extras include a payroll consultant and poster kits for compliance with federal and state labor laws.

Flex Pro

All the features of the Select package, plus garnishment payment service, welcoming tools, and pre-employment background check, are included in this option for larger enterprises.

Flex Enterprise

It’s the most comprehensive package, suited for bigger businesses. Custom analytics, reporting, and HR administration are part of this package.

The company’s sales representatives can provide you with more details about pricing since each order is unique. A complete pricing quotation should be provided after they know how many workers you have, the frequency of payroll, and any extra services you may be interested in.

Frequently Asked Questions

Does the Software Allow Time Tracking?

The platform often includes tracking features that may be utilized no matter where workers are employed. Scalable punch-in choices include online, mobile application, and on-site terminals employing face detection and biometric iris scanners that operate with masks or face shields. As soon as the software collects the data, it connects smoothly with the rest of its systems, checking in and out workers in actual time. Flex Select, the mid-level service, is required for the time and attendance functionality to operate.

Is a Mobile App Available?

A free application is available at the Flex and Enterprise tiers and may be used on mobile phones or computers. Many functions may be performed by business administrators using the app. To deliver accurate and regular updates, use synchronized data.

In What Ways May I Get in Touch with the Customer Support?

Employers and workers may access support with only a few clicks from the main internet page. The company’s customer service is offered online and by phone for anybody who needs payroll or human resources assistance.

Does The Company Allow Integration with Other Systems?

The software is compatible with a wide range of third-party applications. Healthcare and retirement services, human resources, financial accounting, and point-of-sale are linked to this system. Similarly, you have access to local, regional, and national banks. The company provides a development portal where you may commission the creation of custom apps and software connections if you don’t already have one. However, the Flex Select plan is required to use this function.

Does the Software Have a Direct Deposit Option?

The company enables direct deposit for workers. They must provide their employers with a canceled check from their bank accounts. When an employee is paid digitally, the system keeps track of the employee’s bank routing and account numbers. Prepaid cards, paper checks, and check signing services are all options the software provides for employees to receive compensation.

Is it Possible to Electronically File Your Taxes Using the Service?

Automatic tax filing is available via Paycheck Payroll, including payroll taxes calculated and paid. As a result, there will be less chance of charges or fines due to errors or inaccuracies in filing payroll taxes. Likewise, the company provides a free service to guarantee that a business is eligible for all its tax breaks.

Is The Company Right for You?

Yes. In addition to payroll processing and tax duties, the software provides a customizable, comprehensive solution. Similarly, more services are provided by the company. It is possible to pay all sorts of workers, including part-time W-2 and 1099 employees, as well as contractors on a weekly, bimonthly, semimonthly, or monthly basis.

Paychex’s flexible service options make it an enticing alternative for bigger enterprises. With the Flex platform, you may choose from one of four service options that range in functionality. Large and commercial enterprises may also benefit from service plans tailored precisely to their needs.